HotConvertPrivacy Policy
Last updated: June 2025
HotConvert is committed to protecting your personal data. This policy explains how we collect, use and protect your information.
1. Data collected
We collect: - Account information (name, email) when you register - Files you upload for conversion (temporarily) - Usage data (conversion history, quota) - Technical data (IP, browser, logs)
2. Use of data
Your data is used to: - Provide file conversion services - Manage your account and subscriptions - Improve our services - Send important notifications (quota, security)
3. Data sharing
We never sell your personal data. We share it only with: - Our technical providers (hosting, payment) - Legal authorities when required by law
4. Data retention
- Uploaded files: deleted after 1h (free) or 24h (Pro) - Account data: kept for as long as you have an account - Logs: kept for 90 days - Billing data: kept for 7 years (legal obligation)
5. Your rights
You have the right to: - Access your data - Correct inaccurate data - Delete your account and data - Object to processing - Export your data (portability) Contact us at: [email protected]
7. Contact
For any privacy questions: Email: [email protected] Address: HotConvert SAS, France